Arturicast Online Privacy Statement
On This Page:
- Collection of Your Personal Information
- Use of Your Personal Information
- Sharing of Your Personal Information
- Accessing Your Personal Information
- Communication Preferences
- Display of Advertising (Opt-Out)
- Security of Your Personal Information
- Collection and Use of Children's Personal Information
- Use of Web Beacons
- Enforcement of This Privacy Statement
- Changes to This Privacy Statement
- How to Contact Us
This privacy statement applies to websites and services of Arturicast that
collect data and display these terms, as well as its offline product support
services. It does not apply to those Arturicast sites, services and products
that do not display or link to this statement or that have their own privacy
Please read the Arturicast Online Privacy Statement below for further details
about particular Arturicast sites and services you use. Some products, services
or features mentioned in this statement may not be available in all markets at
this time. Additional information on Arturicast’s commitment to protecting your
privacy can be found in this page.
Collection of Your Personal Information
We collect information as part of operating our Websites and services.
• At some Arturicast sites, we ask you to
provide personal information, such as your e-mail address, name, home or work
address, or telephone number. We may also collect demographic information, such
as your area code, age, gender, preferences, interests and favorites. If you
choose to make a purchase or sign up for a paid subscription service, we will
ask for additional information, such as your credit card number and billing
• In order to access some Arturicast services, you will be asked to
sign in with a user name and password, which we refer
to as your Arturicast Login. By signing in on one Arturicast site or service,
you may be automatically signed into other Arturicast sites and services that
use this Arturicast Login.
• We collect additional information about your interaction with
Arturicast sites and services without identifying you as an individual. For
example, we receive certain standard information that your browser sends to
every website you visit, such as your IP address, browser type and language,
access times and referring Web site addresses. We also use Web site analytics
tools on our sites to retrieve information from your browser, including the site
you came from, the search engine(s) and the keywords you used to find our site,
the pages you view within our site, your browser add-ons, and your browser's
width and height.
• We use technologies, such as Cookies
and Web Beacons
(described below), to collect information about the pages you view, the links
you click and other actions you take on our sites and services.
• We also
deliver advertisements (see the Display of Advertising
section below) and
provide Web site analytics tools on non-Arturicast sites and services, and we
collect information about page views on these third party sites as well.
you receive newsletters or promotional e-mail from Arturicast, we may use Web Beacons (described below)
, customized links or similar technologies to determine
whether the e-mail has been opened and which links you click in order to provide
you more focused e-mail communications or other information.
In order to offer you a more consistent and personalized experience in your interactions with
Arturicast, information collected through one Arturicast service may be combined
with information obtained through other Arturicast services. We may also
supplement the information we collect with information obtained from other
companies. For example, we may use services from other companies that enable us
to derive a general geographic area based on your IP address in order to
customize certain services to your geographic area.
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Use of Your Personal Information
Arturicast collects and uses your personal information to operate and improve
its sites and services. These uses include:
> providing you with more effective customer service;
> making the sites or services easier to use by eliminating the need for you to
repeatedly enter the same information;
> performing research and analysis aimed at improving our products, services and
> displaying content and advertising that are customized to your interests and
For more information about the use of information for advertising, see the
Display of Advertising
We also use your personal information to communicate with you. We may send
certain mandatory service communications such as welcome letters, billing
reminders, information on technical service issues, and security announcements.
Some Arturicast services, such as our Solutions service, may send periodic
member letters that are considered part of the service.
Additionally, with your permission, we may also occasionally send you product
surveys or promotional mailings to inform you of other products or services
available from Arturicast and its affiliates. You can opt-out from receiving
newsletters or promotional e-mail anytime by following the steps as described in
the respective newsletter or promotional e-mail.
Personal information collected on Arturicast sites and services may be stored
and processed in the Republic of South Africa or any other country in which
Arturicast or its affiliates, subsidiaries or service providers maintain
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Sharing of Your Personal Information
Except as described in this statement, we will not disclose your personal
information outside of Arturicast and its controlled subsidiaries and affiliates
without your consent. Some Arturicast sites allow you to choose to share your
personal information with select Arturicast partners so that they can contact
you about their products, services or offers. See the Communication Preferences
section below for more information.
Some Arturicast services are co-branded by Arturicast and another company
(partner). If you register to or use such a service, both an Arturicast privacy
statement and the partner’s privacy statement may be displayed. If so, both
Arturicast and the partner will receive information you provide such as on
Arturicast occasionally hires other companies (vendor) to provide limited
services on our behalf, such as handling the processing and delivery of
mailings, providing customer support, hosting websites, processing transactions,
or performing statistical analysis of our services.
Those service providers will be permitted to obtain only the personal
information they need to deliver the service. They are required to maintain the
confidentiality of the information and are prohibited from using it for any
other purpose than for delivering the service to Arturicast in accordance with
Arturicast’s instructions and policies.
However, our vendors may use aggregate data for fraud detection to help improve
This helps them to more accurately detect fraudulent transactions.
We may access or disclose information about you, including the content of your
communications, in order to:
(a) comply with the law or respond to lawful requests or legal process;
(b) protect the rights or property of Arturicast or our customers, including the
enforcement of our agreements or policies governing your use of the services; or
(c) act on a good faith belief that such access or disclosure is necessary to
protect the personal safety of Arturicast employees, customers or the public.
We may also disclose personal information as part of a corporate transaction
such as a merger or sale of assets.
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Accessing Your Personal Information
Some Arturicast services give you the ability to view or edit your personal
To help prevent your personal information from being viewed by others, you first
will be required to sign in.
The method(s) for accessing your personal information will depend on which sites
or services you have used.
In case you cannot access personal data collected by Arturicast sites or
services via the links above, these sites and services may provide you with
alternative means of access to your data.
In any case, you can contact Arturicast by using our Contact
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You can stop the delivery of future promotional e-mail from Arturicast sites and
services by following the specific instructions in the e-mail you receive.
Depending on the respective service, you may also have the option of proactively
making choices about the receipt of promotional e-mail, telephone calls, and
postal mail from particular Arturicast sites or services by visiting and signing
into the respective
In any case, you can inform Arturicast of your wish to stop the delivery of
future promotional e-mail. These choices do not apply to the display of online
advertising: please refer to the Display of Advertising (Opt-Out)
information on this matter. Nor do they apply to the receipt of mandatory
service communications that are considered part of certain Arturicast services,
which you may receive periodically unless you cancel the service.
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Display of Advertising (Opt-Out)
Many of our Web sites and online services are supported by advertising.
Most of the online advertisements on Arturicast sites are displayed by
Arturicast Advertising. When we display online advertisements to you, we will
place one or more persistent Cookies
on your computer in order to recognize your
computer each time we display an ad to you. Because we serve advertisements on
our own websites as well as those of our advertising and publisher partners, we
are able to compile information over time about the types of pages, content and
ads you, or others who are using your computer, visited or viewed. This
information is used for many purposes, for example, it helps us try to ensure
that you do not see the same advertisements over and over again. We also use
this information to help select and display targeted advertisements that we
believe may be of interest to you.
We also allow third-party ad companies, including other ad networks, to display
advertisements on our sites. In some cases, these third parties may also place
on your computer. These companies may offer you a way to opt-out of ad
targeting based on their Cookies
. You may find more information by clicking on
the company names above and following the links to the Web sites of each
company. Many of them are also members of the Network Advertising Initiative or
the Digital Advertising Alliance, which each provide a simple way to opt-out of
ad targeting from participating companies.
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Security of Your Personal Information
Arturicast is committed to protecting the security of your personal information.
We use a variety of security technologies and procedures to help protect your
personal information from unauthorized access, use, or disclosure. For example,
we store the personal information we collect on computer systems with limited
access, which are located in controlled facilities. When we transmit highly
confidential information (such as a credit card number or password) over the
Internet, we protect it through the use of encryption, such as the Secure Socket
Layer (SSL) protocol.
If a password is used to help protect your accounts and personal information, it
is your responsibility to keep your password confidential. Do not share this
information with anyone. If you are sharing a computer with anyone you should
always log out before leaving a site or service to protect access to your
information from subsequent users.
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Collection and Use of Children's Personal Information
Many Arturicast sites and services are intended for general audiences and do not
knowingly collect any personal information from children. When an Arturicast
site does collect age information, and users identify themselves as under 13,
the site will either block such users from providing personal information, or
will seek to obtain consent from parents for the collection, use and sharing of
their children's personal information. We will not knowingly ask children under
the age of 13 to provide more information than is reasonably necessary to
provide our services.
Please note that if you grant consent for your child to use Arturicast services,
this will include such general audience communication services as e-mail; your
child will be able to communicate with, and disclose personal information to,
other users of all ages. Parents can change or revoke the consent choices
previously made, and review, edit or request the deletion of their children's
personal information. If we change this privacy statement in a way that expands
the collection, use or disclosure of children's personal information to which a
parent has previously consented, the parent will be notified and we will be
required to obtain the parent's additional consent.
We encourage you to talk with your children about communicating with strangers
and disclosing personal information online.
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Most Arturicast Web sites use "cookies," which are small text files placed on
your hard disk by a Web server. Cookies contain information that can later be
read by a Web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to store your preferences and other
information on your computer in order to save you time by eliminating the need
to repeatedly enter the same information and to display your personalised
content and targeted advertising on your later visits to these sites. Arturicast
of this privacy statement.
When you sign in to a site using your Arturicast Login, we store your unique ID
number, and the time you signed in, in an encrypted cookie on your hard disk.
This cookie allows you to move from page to page at the site without having to
sign in again on each page. When you sign out, these cookies are deleted from
example, your e-mail address may be stored in a cookie that will remain on your
computer after you sign out. This cookie allows your e-mail address to be
pre-populated, so that you will only need to type your password the next time
you sign in. If you are using a public computer or do not otherwise want this
information to be stored, you can select the appropriate radio button on the
sign-in page, and this cookie will not be used.
You have the ability to accept or decline cookies. Most Web browsers
automatically accept cookies, but you can usually modify your browser setting to
decline cookies if you prefer. If you choose to decline cookies, you may not be
able to sign in or use other interactive features of Arturicast sites and
services that depend on cookies, and some advertising preferences that are
dependent on cookies may not be able to be respected.
If you choose to accept cookies, you also have the ability to later delete
cookies that you have accepted. For example, in Internet Explorer 8, you can
delete cookies by selecting “Tools”, “Delete browsing history”. Then select the
control box “Cookies" and click the “Delete” button. If you choose to delete
cookies, any settings and preferences controlled by those cookies, including
advertising preferences, will be deleted and may need to be recreated.
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Use of Web Beacons
Arturicast Web pages may contain electronic images known as Web beacons -
sometimes called single-pixel gifs - that may be used to assist in delivering
cookies on our sites and allow us to count users who have visited those pages
and to deliver co-branded services. We may include Web beacons in promotional
e-mail messages or our newsletters in order to determine whether messages have
been opened and acted upon.
Arturicast may also employ Web beacons from third parties in order to help us
compile aggregated statistics regarding the effectiveness of our promotional
campaigns or other operations of our sites. We prohibit Web beacons on our sites
from being used by third parties to collect or access your personal information.
Finally, we may work with other companies that advertise on Arturicast sites to
place Web beacons on their sites in order to allow us to develop statistics on
how often clicking on an advertisement on a Arturicast site results in a
purchase or other action on the advertiser's site.
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Enforcement of This Privacy Statement
If you have questions regarding this statement, please contact us by using our Contact
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Changes to This Privacy Statement
We will occasionally update this privacy statement to reflect changes in our
services and customer feedback. When we post changes to this Statement, we will
revise the "last updated" date at the top of this statement. If there are
material changes to this statement or in how Arturicast will use your personal
information, we will notify you either by prominently posting a notice of such
changes prior to implementing the change or by directly sending you a
notification. We encourage you to periodically review this statement to be
informed of how Arturicast is protecting your information.
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How to Contact Us
• If you have a technical or general support question, please visit
to learn more about Arturicast Support offerings.
• For general Arturicast Privacy issues, please contact us by using our Contact